Quick answer: If your iPad won't turn on or is stuck on the Apple logo, start with a force restart. If that doesn't help, the cause may be software, the battery, the charging port, or liquid damage, and it needs a diagnosis.
How do I force restart an iPad?
- iPad with a Home button: hold the top button and the Home button together until the Apple logo appears
- iPad without a Home button: press and release volume up, press and release volume down, then hold the top button until the Apple logo appears
Why is my iPad stuck on the Apple logo?
A failed update or corrupted software is a common cause. Connecting the iPad to a computer and using recovery options can fix it, but a restore erases the device, so back up first if you can. If the logo loop continues, the problem may be hardware.
Why won't my iPad turn on at all?
- Plug it in with a known-good cable and wall adapter and leave it for a while, since a fully drained battery can take time to respond.
- Check the charging port for lint.
- Try a force restart again.
When is it a hardware problem?
If none of that works, the likely causes are a failed battery, a damaged charging port, or liquid exposure. Our iPad repair in Houston page lists battery, charging port, water damage, and diagnostic services.
Frequently asked questions
Will I lose my data?
A force restart does not erase data. A full restore does. Back up first whenever possible.
Can water damage make an iPad not turn on?
Yes. Liquid can damage internal parts and stop the iPad from starting. Don't keep trying to charge a wet iPad. Bring it in.
Do you offer free diagnostics?
Yes. Diagnostics are free.
Visit us
CellFixt Phone Repair, 12020 FM 1960 Rd W, Suite 200, Houston, TX 77065. Open Monday to Saturday, 10:30 AM to 7:00 PM. Call 832-604-6514. We serve 77064, 77065, and 77070, and customers from Jersey Village and Cypress stop in after errands near 85°C Bakery.